Staff Directory

Directors and Managers

Cynthia Golden
Cynthia GoldenDirector, University Center for Teaching and Learning

As the director of the Teaching Center, Cynthia is responsible for leadership of Pitt’s online learning programs, teaching support, instructional technology, measurement and evaluation of teaching, classroom technologies, and other academic support services. She serves as a member of the Provost’s Advisory Council on Instructional Excellence, the Provost’s Information Technology Advisory Committee, the Task Force on Online Learning and the Task Force on Undergraduate Education, as well as other campus and professional working groups.

Prior to joining Pitt, Cynthia was Vice President of EDUCAUSE, a nonprofit international association whose mission is to advance higher education through the use of information technology. She has also held senior IT leadership positions at MIT, Duquesne University and Carnegie Mellon University. Cynthia served as faculty for the Sloan-C Institute for Engaged Leaders in Online Learning (IELOL) from 2011 through 2013. Currently, she is the director of the Senior Leadership Roundtable at EDUCAUSE, and serves as a faculty member in the association’s New IT Managers program.

She is a frequent presenter at conferences, and author of numerous articles as well as author and editor of the book Cultivating Careers: Professional Development for Campus IT. She served on the Board of Directors of the IMS Global Learning Consortium, the Seminars on Academic Computing, the Northeast Regional Computing Consortium and CAUSE; and served as a member of many professional association committees over a twenty-five-year period.

811A Alumni Hall

  • 412-624-7218
Michael Arenth
Michael ArenthDirector, Educational Technologies

Michael Arenth is Director of Classroom and Media Services in the University Center for Teaching and Learning at the University of Pittsburgh. Michael contributes to the Center’s efforts to investigate, acquire, develop and deliver effective technologies and services to support teaching and learning at Pitt. He directs a staff of technical, creative and administrative professionals who provide an array of services including lecture capture, webcasting, classroom engineering, video conferencing, classroom media and event support.

In addition to standard instructional support technologies, he and his team are currently experimenting with innovative solutions that may enhance teaching at Pitt in the future, including collaborative learning space design, 3D printing, wearable and mobile device integration, motion controllers, cloud based applications, and UAVs (Unmanned Aerial Vehicles).

He serves on the Provost’s Classroom Management Team charged with the design and support of learning spaces across campus.

Michael is an advocate for students to ensure easy and equal access to new learning technologies. He strongly supports accessibility standards for media to give every student an opportunity to learn and excel.

Michael has formally presented at campus and professional events including EDUCAUSE and the Consortium for College and University Media Centers, and has co-authored articles published in professional journals. He has worked in instructional technology management in higher education for more than 25 years.

B-13B Alumni Hall

  • 412-648-7236
Erik Arroyo
Erik ArroyoAssistant Director, Academic Support Services

As the Assistant Director for Academic Support Services, Erik Arroyo oversees multiple units within the Teaching Center at the University of Pittsburgh:

Communication and Outreach, which is responsible for the department's brand management, including all communication campaigns, social media, websites, graphics, newsletters, publications, etc.; Academic Digital Media, which is responsible for creating classroom media and supporting University events through digital and video services; the University of Pittsburgh Testing Center [UPTC], which oversees proctored examinations for Pitt students and external clients in a supervised testing environment; and compliance efforts, such as state authorization for distance education and copyright clearance. Erik was the Project Manager on a relocation effort for the Testing Center in spring 2014 and also serves as a Grants Committee Member for the National College Testing Association [NCTA]. He has spoken at the NCTA’s national convention three times and steered the campaign to have the UPTC become a nationally certified Testing Center through the NCTA. Erik completed his BA in Communications and Journalism at Pitt in 2003, and earned his MBA in Marketing from South University Online in 2008. He is also a member of the Baldwin-Whitehall Educational Foundation, a non-profit organization that provides scholarships and innovation grants to faculty and students in the Baldwin-Whitehall School District.

A119 IS Building

  • 412-624-7217
Lorna Kearns
Lorna KearnsDirector, Next Generation Learning Initiatives

Lorna Kearns is Director of Online Programs at the University Center for Teaching and Learning at the University of Pittsburgh. She oversees the Pitt Online portfolio of more than a dozen online graduate programs across several schools within the University. She is responsible for the design, development, and deployment of all Pitt Online courses as well as faculty development efforts for online teaching. She also acts as project manager for the University’s Massive Open Online Course (MOOC) initiative. She holds a Master’s Degree in Information Science from the University of Pittsburgh and PhD in Adult Education from the Pennsylvania State University.

821 Alumni Hall

  • 412-624-6786
Nancy Reilly
Nancy ReillyDirector, Office of Measurement & Evaluation of Teaching

Nancy earned a B.A. degree in Sociology and Psychology from Slippery Rock University. She also has a M.A. degree from the University of Pittsburgh in Educational Research Methodology with an equal emphasis in Measurement, Research Design, and Statistics. One of the cloze reading exercises that she designed for her Master’s Thesis, ”Use of the Cloze Procedure for Monitoring Elementary Students’ Reading Progress” can be found in the textbook, Educational Tests and Measurement: An Introduction by Dr. Anthony J. Nitko. She also completed the coursework and passed the Phase II exams for a Ph.D. in Educational Research Methodology with an emphasis on Program Evaluation. She started working in the Office for the Evaluation of Teaching a year after its inception and also worked in the Office of Measurement and Evaluation before the two offices merged into the Office of Measurement and Evaluation of Teaching. She is a member of the Association for Institutional Research and has programmed using SPSS, BMDP, R, and SAS.

B23 Alumni Hall

  • 412-624-6148
Joe Horne
Joe HorneDirector, Teaching Commons

Joe Horne holds a Ph.D. in Instructional Technology and Design, and has presented his research throughout North America and Europe. He often examines how technology changes faculty-student interactions and how faculty experience technology in their teaching practice. He also holds a B.M. in Piano Pedagogy and has worked for IBM, PriceWaterhouseCoopers, LexisNexis, Georgia State University, and The Galloway School. Joe enjoys hiking, biking, swimming, and yoga.

839 Alumni Hall

  • 412-624-7263
Bobby Ackerman
Bobby AckermanManager, LMS Support and Consulting

B-23 Alumni Hall

  • 412-624-6451
Gabrielle Dean
Gabrielle DeanManager, Classroom Services

Gabrielle Dean has a Bachelor's Degree from Westminster College in Broadcast Communications. Gabrielle worked briefly for the Clairon Healthcare system at Indiana State hospitals as an Audio Visual & Special Event Technician for patients and hospital staff before she came to the University of Pittsburgh. She joined University of Pittsburgh as a Special Events Technician with the Teaching Center in 2006. Gabrielle is currently the manager of the Teaching Center’s Classroom Services unit and also serves on the Classroom Management Team.

B-19 Alumni Hall

  • 412-648-7237
Chris Gates
Chris GatesManager, Communication and Outreach

Chris Gates is the Communication Manager for the University Center for Teaching and Learning. His team is responsible for all communications and outreach to showcase the wide range of services and support the Teaching Center provides. This includes development of marketing strategies and promotional materials, which are communicated through print, digital, and online mediums as well as through interpersonal communication within the campus community. Prior to arriving at Pitt, Chris worked in similar roles at Oregon State University and CBS Pittsburgh. Chris earned his bachelor's degree in journalism from Kent State University.

A121 IS Building

  • 412-648-7234
Edward Gyurisin
Edward GyurisinManager, Learning Space Development

A graduate of the Allegheny Technology Institute with a focus on electronic technology, Ed has worked many years as a video production Engineer. Ed enjoys not only working with technology, but collaborating with other creative people. Working with talented and dedicated professionals, Ed’s team designs and builds classrooms and conference rooms at the University – referred to as “Learning Spaces”. Ed is a member of the Provost’s Advisory Committee for Classroom Renovation and currently serves in the successor committee - the Classroom Management Team. Ed feels fortunate to be a part of the University Center for Teaching and Learning - a diverse and innovative organization.

Some of current projects are: David Lawrence Renovation, Classroom Technology Upgrade, Video Learning Initiative and the AV Credenza Project for the Nationality Rooms.

B-33 Alumni Hall

  • 412-648-2127
Jonathan Gunnell
Jonathan GunnellManager, Online Programs

Jonathan received his bachelor's and master's degrees from Duquesne University in Music Technology and Digital Music Pedagogy, respectively. He is currently a doctoral candidate in the Instructional Technology and Leadership program at Duquesne and his research focus is on the impact of music on cognitive performance. Jonathan joined the Teaching Center in 2014 after working as the Computer Lab Manager and faculty member in the Mary Pappert School of Music where he has taught courses in audio, web design, and music technology since 2008. He is also an accomplished musician and performs frequently in the Pittsburgh area.

818 Alumni Hall

  • 412-624-7423
Sandra Shearer
Sandra ShearerBusiness Manager, Budget and Administration

Sandra Shearer came to Pitt in 1991 after a 20-year career working as a Secretary/Computer Programmer for the Operating Engineers, Local #66 Labor Union. She obtained her BA in Communications through the College of General Studies, graduating in 2003 Summa Cum Laude. Sandra has had many roles in the Teaching Center throughout the years and currently serves as the Budget Manager. As Budget Manager, she has guided the Teaching Center through a successful audit with General Accounting and maintains a Delegated Purchasing Unit status with Purchasing Services. When Sandra is not at work, she enjoys gardening and gathering with family.

812 Alumni Hall

  • 412-624-7208
Blaine Walker
Blaine WalkerManager, Academic Digital Media
Blaine Walker is the Manager of Academic Digital Media in the Teaching Center at the University of Pittsburgh. He earned an Associate’s Degree in Visual Communications from the Art Institute of Pittsburgh and has served the University as a graphic designer and manager over the course of five decades. He currently manages a group of professional audiovisual specialists in support of senior administrative meetings, academic conferences, symposiums and other special events throughout the university community.

A-119 Information Sciences Building

  • 412-648-3013
Carol Washburn
Carol WashburnManager, Teaching Support

Carol has a doctoral degree in Instructional Design and Technology, and has been involved as a project manager, instructional designer and media designer for over 30 years. She frequently consults with departments on instructional design methodologies, and on program assessment and evaluation. Carol also works with faculty regarding course development including the design of appropriate evaluation measures. Often, course development is followed by observations or consultations to improve teaching.

Carol has a passion for innovative, evidence based course development and teaching. She is a frequent participant of DbSERC, and serves on curriculum committees throughout the university. Carol, along with a co-instructor, received one of the first Blackboard course development awards for course design. In addition to consulting with departments, Carol has also developed university grant funded instructional projects for the American Diabetes Association, The Susan Komen Foundation, and the International Peritoneal Dialysis Association.
In conjunction with faculty from the Schools of Nursing and the Graduate School of Public and International Affairs, Carol designed a successful and innovative MOOC for the Coursera platform, teaching Clinical Terminology to international health workers.

Carol is currently the Manager of Teaching Support in the University Center for Teaching and Learning, and oversees a staff of consultants who are charged with traditional, hybrid, and online course development and faculty development efforts. She also oversees the Graduate Student Teaching Initiative, and has worked for the past 16 years on the preparation of future faculty.

837 Alumni Hall

  • 412-624-8672
Mike Work
Mike WorkManager, IT Support
As Manager of IT Support, Mike is responsible for providing IT support for all units of the University Center for Teaching and Learning. He comes to this position after holding other numerous positions within the Teaching Center including; Manager of Classroom Services, Special Events Coordinator, Office Supervisor, and Audio-Visual Operator. He graduated from the University of Pittsburgh with a B.A. in Economics in 2005.

623 Alumni Hall

  • 412-648-7238

Staff (in alphabetical order)

Robin Albright
Robin AlbrightInstructional Designer, Online Programs

820 Alumni Hall

  • 412-624-6154
Steven Blatt
Steven BlattCSSD Contractor, IT Support

Alumni Hall, 6th Floor

  • 412-624-6455
Ash Brady
Ash BradySenior Classroom Engineer, Learning Space Development

B-28 Alumni Hall

  • 412-624-9249
Joel Brady
Joel BradyProgram Coordinator and Teaching Consultant, Graduate Student Teaching Initiative

835 Alumni Hall

  • 412-624-6671
Theresa Casciato
Theresa CasciatoMedia Producer, Academic Digital Media

618 Alumni Hall

  • 412-383-7635
Laurie Cochenour
Laurie CochenourInstructional Designer, Online Programs

818 Alumni Hall

  • 412-624-7356
Barbara Frey
Barbara FreyInstructional Designer, Teaching Support and Online Programs

820 Alumni Hall

  • 412-624-1330
Perry Ganchuk
Perry GanchukMedia Producer, Academic Digital Media

619 Alumni Hall

  • 412-624-8128
Aaron Graham
Aaron GrahamAssistant Manager/Inventory Supervisor, Classroom Services

B-15 Alumni Hall

  • 412-648-2834
Sean Guesman
Sean GuesmanInstructional Technology Support Specialist, LMS Support/Consulting (ETC)

B-23 Alumni Hall

  • 412-624-5234
John Guinane
John GuinaneMedia Producer, Academic Digital Media

B-107 IS Building

  • 412-648-7227
Kerry Harrity
Kerry HarritySenior Classroom Engineer, Learning Space Development

B-33 Alumni Hall

  • 412-648-2830
Will Hinson
Will HinsonLead Technologist, Classroom Services

B-21 Alumni Hall

  • 412-648-7241
Joe Hogle
Joe HogleTesting Assistant, University of Pittsburgh Testing Center

G-33 Cathedral of Learning

  • 412-624-7215
Buck Knauer
Buck KnauerAssistant Manager, Academic Digital Media

616 Alumni Hall

  • 412-383-7627
Meagan Koleck
Meagan KoleckTechnology Outreach Coordinator, Classroom Services

237 David Lawrence Hall

  • 412-624-2911
Dr. Alan Lesgold
Dr. Alan LesgoldAssessment and Scholarship of Teaching, Next Generation Learning Initiatives

820 Alumni Hall

  • 412-624-9580
Lil Lloyd
Lil LloydCustomer Service Specialist, Academic Digital Media

A-113A IS Building

  • 412-648-9870
Cressida Magaro
Cressida MagaroInstructional Technology Support Specialist, LMS Support/Consulting (ETC)

B-23 Alumni Hall

  • 412-624-5057
Rae Mancilla
Rae MancillaInstructional Designer, Online Programs

820 Alumni Hall

  • 412-624-6029
Laura McCarthy-Blatt
Laura McCarthy-BlattProgram Coordinator, Faculty Programs

834 Alumni Hall

  • 412-383-9729
Elaine McDonald
Elaine McDonaldAdministrative Assistant

814 Alumni Hall

  • 412-624-7398
Joe Nolfi
Joe NolfiMedia Producer, Academic Digital Media

B-116 IS Building

  • 412-648-7235
Lindsay Onufer
Lindsay OnuferTeaching Consultant, Teaching Support
  • 412-383-4321
Brittany Page
Brittany PageMedia Producer, Academic Digital Media

615 Alumni Hall

  • 412-648-2615
Dan Pinsky
Dan PinskyInstructional Technology Support Specialist, LMS Support/Consulting ETC

B-23 Alumni Hall

  • 412-624-8757
Katherine Pompeani
Katherine PompeaniTeaching Fellow, Graduate Student Teaching Initiative

834 Alumni Hall

  • 412-383-7152
David Puccio
David PuccioSenior Electronics Engineer, Learning Space Development

B-31 Alumni Hall

  • 412-648-7226
John Radzilowicz
John RadzilowiczInstructional Designer, Teaching Support

840(3) Alumni Hall

  • 412-624-6596
Sue Richardson
Sue RichardsonTesting Supervisor, University of Pittsburgh Testing Center

G-33 Cathedral of Learning

  • 412-624-7215
Charline Rowland
Charline RowlandDiversity Program Coordinator, Teaching Commons
  • 412-624-7216
Alec Sarkas
Alec SarkasGraphic Designer, Communication and Outreach

A114 IS Building

  • 412-648-7368
John Shaw
John ShawInstructional Technology Support Specialist, Online Programs

817 Alumni Hall

  • 412-624-7214
Meiyi Song
Meiyi SongInstructional Designer, Teaching Support

836 Alumni Hall

  • 412-624-2896
Mark Stephenson
Mark StephensonCSSD Contractor, IT Support

622 Alumni Hall

  • 412-624-6676
Jason Stuart
Jason StuartETS, University of Pittsburgh Testing Center

G-35 Cathedral of Learning

  • 412-624-9103
Brandon Styer
Brandon StyerTesting Assistant, University of Pittsburgh Testing Center

G-33 Cathedral of Learning

  • 412-624-616
Dan Thompson
Dan ThompsonMedia Specialist, Classroom Services

B-17 Alumni Hall

  • 412-624-7264
Sera Thornton
Sera ThorntonInstructional Designer, Online Programs

820 Alumni Hall

  • 412-624-6427
Mark Vehec
Mark VehecWeb Developer, Communication and Outreach

A117 IS Building

  • 412-648-7221
Lisa Votodian
Lisa VotodianAssistant to the Director, Office of Measurement & Evaluation of Teaching

B-23 Alumni Hall

  • 412-624-6134
Tahirah Walker
Tahirah WalkerTeaching Consultant, Teaching Support

820 Alumni Hall

  • 412-624-6592
Eric Weaver
Eric WeaverTesting Assistant, University of Pittsburgh Testing Center

G-33 Cathedral of Learning

  • 412-624-7215
Robert Williams
Robert WilliamsMedia Specialist, Classroom Services

B-18 Alumni Hall

  • 412-624-6918
Doug Ziegler
Doug ZieglerSenior Electronics Engineer, Learning Space Development

B-28 Alumni Hall

  • 412-648-7242

Research Associates

Dana Miller-Cotto
Dana Miller-CottoResearch Associate

820 Alumni Hall

Yao Xiong
Yao XiongResearch Associate

820 Alumni Hall

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